SaaSquatch Help Center

Access your SaaSquatch historical event data by running an Event Export report.

🔗 Overview

All the events that you send us about your users are stored in multiple locations. We:

  • Use fast database lookups to serve queries about events less than two years old in our API and our Admin Portal
  • Retain a copy of all data, regardless of creation date, in long-term database storage for analytics

Even though event data older than two years can't be retrieved with a fast lookup, you can still access the data by creating an Event Export Report in your SaaSquatch Admin Portal. You can download the report as a CSV or JSONL file.

🔗 Create an Event Export Report

  1. Go to the SaaSquatch Admin Portal.
  2. Click Analytics in the top menu bar.
  3. Click the Reports tab.
  4. Click the Create Report button.
  5. Under the Choose a report type heading, click User Event Export.
  6. Add filters or custom parameters if needed.
  7. Click Create Report.